FESCO Direct takes the security and privacy of your personal information extremely seriously. We will not trade, sell, or rent your personally identifiable information. For an entire review of our privacy practices please read below.
What Information About Me Is Collected and Stored?
We accumulate and store information that you enter into this website or that you supply through our Customer Service Department. For instance, when you create an account or place an order, we accumulate and store some or all of the subsequent information that you supply: name, billing address, shipping address, email address, telephone number, and credit card number and expiration date. This information is used to process and ship orders and to supply customer service. Registration can also be mandatory and Personal Information could also be gathered in certain segments of the website in which you purposely and intentionally supply such information, e.g. community postings (i.e., chat or bulletin boards), propositions, or customer service requirements. Parts of this information also could be used to get in touch with you about sales, new products, special offers, and new site features, unless you have opted to not obtain promotional interactions in association with this website.
During your use of the website, we may collect certain information that does not recognize you independently ("Anonymous Information"). Usually, this information is gathered from "traffic data." We accumulate and store other information repeatedly whenever you interact with this website. For instance, we collect your IP address, browser information and reference site domain name each time you are on this website. We also gather information on customer traffic patterns and site usage. This information is used to examine and advance this website and to give our clientele a gratifying online experience.
We do not apply or install spyware on your computer, nor do we use spyware to recover information from your computer.
We may also gather and accumulate information about you that we obtain from others, to allow us to revise the information enclosed in our database and to give product counsel and special offers that we believe will be of importance to you and provide you reminders about shopping opportunities (if you have decided to accept e-mail from us.)
Is Information Collected From Children?
We do not sell or ship anything ordered from this website directly to anyone who we know to be under the age of 13, nor do we collect any personal information from a person who we identify to be under 13 years old. If you are under the age of 13, you should only this website with the participation of a parent or guardian and must not surrender any personal information to us. Our Website is not purposely targeted to children under the age of 13. Children under the age of 13 must not use our Website without attaining prior parental permission.
How We Use Your Information
Customer Service and Feedback
We might use your Personal Information to complete orders, to offer customer service, or for perspective and criticism reasons (to the degree that is elucidated when you supply the information). In the occasion we prepare to openly post any of your Personal Information on a website (as, for instance, a letter), you will be given advanced notice of such redistribution given the opportunity to stop such redistributions.
Use of Anonymous Information
We make use of Anonymous Information to help us distinguish how users make use of our Website and who they are are so we can enhance our website and make it as pleasing as we can for the all visitors. We might also use or distribute Anonymous Information (or additional information, other than Personal Information) in some other method that we consider suitable or essential.
We intermittently have third party representatives, subsidiaries, affiliates and partners that execute certain functions for us, such as advertising, analytics, credit card processing, shipping or stocking information, etc. These units have right of entry to the Personal Information required to execute their occupations and are contractually obliged to preserve the privacy and protection of that Personal Information. They are constrained from using, selling, allocating or modifying this information in any way other than to supply the requested services to the website.
We might distribute non-personal information with our associates and others from time to time. Instances of such non-personal information include the number of customers who came to this website during a certain time period or obtained a certain product from this website. This information, in general, is shared in a collective form.
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the website; (b) protect and defend our rights or property, the website or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the website or the public.
What Happens When I Link To or From Another Web Site?
What About Contests and Sweepstakes?
Public Areas, Chat Rooms and Newsgroups
The FESCO Direct website is published in the United States and is planned for users from the United States. U.S. law shall administer in any and all disagreements, together with privacy or offense matters or otherwise.
Changes to This Policy
Opt-Out and Correction Procedures
You can at any time opt-out of getting potential e-mails and newsletters. We offer the option to opt-out of getting communications from us at the point where we ask for information concerning you. There are a variety of ways in which you can inform us if you do or do not want to accept promotional communications from us. When you initiate an account, you will have the opportunity to make your selections in this regard. You also will have an opportunity to change these selections by following the "unsubscribe" instructions contained in any promotional emails we send you.
Who do I talk to if I have more questions?
Questions regarding this statement should be directed to FESCO Direct Customer Service; or contact us via our online form.